OUR METHODOLOGY

Being a qualified Lean Six Sigma Black Belt, the MD makes use of the following tollgates (steps) of the Six Sigma methodology, namely:

• Define - A clear definition of what is to be achieved with a sound business case.
• Measure – Any ‘potential’ weakness / shortcoming is measured first, prior to any action being taken.
• Analyse - Measured data is analysed, and the root cause is established, prior to any possible solutions being generated.
• Implement - Any solution generated, is with management’s consent.
• Control - Control systems are designed in conjunction with management nominees, and employees are trained, prior to implementation.

The advantages of using the Six Sigma methodology are:

•  It is a scientifically based methodology.
• A sound business case can be made out for the project, prior to proceeding with the project.
• A baseline is established, against which progress is measured and monitored.
• The consultant prescribes the process to be followed, and the methodologies to be used.  The consultant also provides the training of management nominees in the application of Six Sigma and Lean Six Sigma methodologies.
• Management appoints:
• A sponsor (to be accountable for the project, together with the consultant).
• SME’s (subject matter experts, who will work with the consultant).
• Management reviews progress made after each of the DMAIC steps listed above.

SUITE OF SERVICES

We specialise in:

The optimisation of business processes and / or ‘restructuring’ companies on lean principles, with the aim to deliver products / services:

•  of the highest quality.
•  at the lowest cost.
•  in the shortest possible time.

Def. Business Process:  “Any number of sequential steps required to transform an input into an output” (be it a product, or a service).

However, to live up to our logo of Company Performance Optimisation, we provide the following additional suite of service:

• Strategy facilitation and / or testing the robustness of an existing strategy.
•  Assessment of:

•  financial state of the business.
• client satisfaction.
• Innovative ability. 
•  manpower utilisation, training and development, and succession planning.
•  prevailing culture.
• ability of management to deal with change.and

remedial action plans, where required.

TO REMAIN COMPETITIVE

To remain competitive in an emerging economy like South Africa’s, it speaks for itself that one must maximise the benefits of the resources within one’s control. One of the most effective ways in which to accomplish this, is to optimise one’s business processes (steps involved to transform an ‘input’ into an ‘output’), and to follow a programme of continuous improvement thereafter. This has proven to be the only consistent way in which to outclass competition!

By optimising your company’s business processes, you can reduce the impact of cost increases quite considerately.

As can be seen from our logo, we specialise in:

• increasing companies’ profits / reducing costs;
• increasing customer satisfaction;
• deploying employees more productively

by streamlining all your company’s business processes, and by eliminating / reducing all forms of waste. Experience has it that there is, on average, a minimum cost saving of 20% in the costs of existing business processes.

We follow a two-phase programme, namely, an Analyses Phase (during which time we analyse existing business processes, and quantify possible savings) and an Implementation Phase (implementation of improved processes, in conjunction with management.)

We guarantee that our fees will not exceed one third of the annual savings to be made, by optimising your business processes. For more information on our company and services, please visit our website www.businessprocessmanagement.co.za